Managing to resolve your Insurance Claims & Grievances
We're here to help you navigate the complex world of insurance claims.
Our Vision
At CLAIM SUVIDHA, our vision is to be the foremost advocate and trusted partner for individuals and businesses navigating the insurance claims process. We aim to revolutionize the industry by providing unparalleled support, transparency, and expertise, ensuring that every client receives fair and timely compensation.
But we believe that the best legal representation requires more than that. We believe that a personal touch to each Claim leads to better service and bigger settlements. If you have questions regarding your claim, your case, or the legal process, and want to consult directly with our Founder, Ms. Preeti Chaturvedi, she will be the one to take your call – not a paralegal, not a case manager, and not an associate.
With Claim Suvidha, you can count on professional, compassionate, and reliable support at every step of your insurance claims journey. Our goal is to ensure that you receive the compensation you deserve with minimal hassle.
Message from the Founder & Head Legal
Dear Valued Clients,
I am delighted to introduce Claim Suvidha, a legal consultancy dedicated to helping you navigate and resolve insurance claims disputes with confidence and ease. As the founder of this initiative, my vision is to create a platform where fairness, transparency, and expert guidance are paramount in securing the justice you deserve.
Our mission at Claim Suvidha is to provide comprehensive legal support, tailored specifically to address the complexities of insurance claims. Whether you are facing delays, denials, or any other challenges in your claim process, our team of experienced professionals is here to advocate for your rights and ensure a fair resolution.
We understand the stress and uncertainty that often accompany insurance disputes. That is why we are committed to offering personalized services that not only address your immediate needs but also empower you with the knowledge and confidence to handle future situations. Our approach combines legal expertise with compassionate support, ensuring that you feel heard, understood, and supported every step of the way.
At Claim Suvidha, we believe that everyone deserves access to justice, and we are dedicated to making that a reality for you. Thank you for trusting us with your legal needs. We look forward to serving you and making a positive impact in your life.
Warm regards,
Preeti Chaturvedi
Founder & Head Legal, Claim Suvidha
Our Services
Claim Dispute Resolution
Denial Analysis: Examination of rejected/repudiated claims to identify grounds for appeal within company or filing complaint in court.
Appeal Process: Expert assistance in preparing and submitting appeals for denied claims
Claim Assessment & Filing
Initial Consultation: We provide a thorough evaluation of your situation and advise on the best course of action.
Document Preparation: Assistance with gathering and organizing all necessary documents for a smooth claim submission.
Claim Filing: Professional support in filing claims accurately and promptly.
Policy Review & Consultation
Policy Review: Detailed analysis of your insurance policies to ensure adequate coverage.
Consultation Services: Personalized advice on insurance policies, coverage options, and potential claims issues.
Frequently Asked Questions
What is a Free Look Period in a policy bond?
A Free Look Period in Life /Health insurance is a designated time frame during which a new policyholder can review their insurance policy in detail. If a policyholder finds any discrepancy in the policy and do not wish to continue it, he/she may do approach the Insurance Company for full refund within 30 days of delivery of the policy bond (Earlier the time frame was 15 days and 30 days incase of electronic policies obtained through distance mode. However, as per new IRDA Circular 2024, uniform 30 days Free Look Period has been granted)
How do we help in case of Rejection of your claim?
Assessment of any case is very important before proceeding. Once you assign us to take up your issue, we will assess all your documents submitted to the insurance company and discover the reason for Rejection of your Insurance Claim. Upon the findings, we will help to re-submit the claim with proper documentations and approval of the claim.
How do we help in case of Repudiation/Denial of your claim?
Once you assign us to take up your issue, we will assess all your documents submitted to the insurance company and discover the reason for Denial of your Insurance Claim. If your case appears clean & genuine, we will come along for justice.
What is a Grace Period in any Policy?
Grace period is the time given by the insurance company after the due date to pay your premium before the policy is lapsed. Generally, 30 days grace period is provided by the insurer
How do we take forward your issue upon assignment to us?
First and foremost, an online registration form needs to be filled in. Upon submitting the same, our team will get in touch with you to understand your concern. A telephonic discussion directly with the Head Legal and Founder, Ms. Preeti Chaturvedi will be set up as per your convenience. Basis the Legal Consultation and decision taken by you, we will approach Ombudsman Office or Consumer Commissions, to resolve the grievance within a stipulated time.
What is our approach in case of mis-selling of a policy?
If you are a victim of mis-selling of a policy, we will check what all evidences you have like email conversations, call recordings, messages, etc. We will help you draft the email and attach all the evidences and send to the Insurance Company for resolving the complaint. If there is no fruitful outcome, we will then take the matter to appropriate Forum for justice.
How long will it take to resolve your issue upon assignment?
We, having a Customer Centric Approach, totally understand the mental pressure you are going through if your claim is not settled. Hence, we have a TAT to each step for timely resolution of your matter. Once you have submitted all your complete documents with us, we will set up a call with our Founder within 3 working days. All the documents preparation for approaching before the Company/Ombudsman/Commission will be done within 7 working days. Once documents are filed, Ombudsman’s / Commission’s process will start as per the procedure. We ensure that no date is left unattended so that matter is settled as soon as possible. Approximately, matter is decided within 1-2 months if Ombudsman office is approached and 6-8 months when Commission is approached.